![]() ![]() Guidelines email address: (formerly AIM) sent name change transition notices to all registered Carelon portal users on January 31 and March 2, 2023.This information will be included in all guideline update communications for health plans and providers. All previous links/emails are automatically redirected to the new ones for Carelon. The guidelines website and email address used by providers to submit questions to the guidelines team have new addresses. The following AIM web pages are changing as well but will have redirects in place for a while, in case you have them bookmarked: The secure portal URL, is not changing.If you have bookmarks saved for AIM, be assured that the current URL for AIM automatically redirects to the Carelon URL.The website for redirect to Carelon as of March 1, 2023.You'll continue to use the same secure portal at Please make note of the following changes: There will be no changes to the way providers submit requests or the contact information to check status. How to access our new Carelon MBM website with links to our Carelon MBM provider portal, Carelon MBM clinical appropriateness guidelines and pathways page and more! Read the article here.AIM Specialty Health (AIM) changed its name to Carelon Medical Benefits Management on March 1, 2023.Learn about the latest clinical engine enhancements we’ve implemented for our Genetic Testing solution! Visit the Tips and tricks section of our site!.Gain new insights and refresher program information: Find upcoming webinar opportunities here!.For most medical benefit drugs, including CAR-T. Learn about submitting requests electronically and through other methods on Blue Cross Pharmacy Benefit Drugs or on BCN Pharmacy Benefit Drugs. External submission scenarios: If you currently use a dedicated health plan/payer portal to submit prior authorization requests, please continue to use that portal to submit requests to Carelon Medical Benefits Management. For drugs that require prior authorization, providers should submit requests as follows: For pharmacy benefit drugs, submit requests through CoverMyMeds. To submit a new case for prior authorization, or check on an existing one, sign in to our Carelon Medical Benefits Management provider portal:. We appreciate your partnership and hope you find this information valuable as we continue our work together to ensure care that is appropriate, safe, and affordable. This site includes educational resources that will help enhance your knowledge of the portal, along with tips specific to our solutions, such as rehabilitation, medical oncology, and radiology, for example. Our goal is to provide tips and tricks to make your day easier and more efficient. This site is best viewed at a screen resolution of at least 1024x768. Or call AIM Specialty Health at 800 252-2021. If you need further assistance, please Click Here. Visit our site frequently to learn about the best ways to use the Carelon Medical Benefits Management (MBM) provider portal, and how to reduce unnecessary calls by using all available features. The Provider Portal application will be unavailable Sundays between 1230 PM CST - 630 PM CST for regularly scheduled maintenance. Happy mid-summer from our Carelon teams! Welcome to Provider Connections, our news blog for prior authorization staff. Radiology providers: Have you registered on OptiNet? Click here for the article and scroll to the radiology program. As of March 1, 2023, AIM Specialty Health is now Carelon Medical Benefits Management! Click here to read the article. ![]()
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